CraftX IT Services LLP offers a full range of IT services, customized to your needs, at an affordable price. From day-to-day troubleshooting to strategic long term planning, we have you covered. We can be your IT department or supplement your already existing IT staff.
CraftX IT Services LLP offers Premium Coverage for Complete Network Management and Computer Support.
The service includes the following elements that help keep your computers, servers, and network secure, safe and available, so you can focus on your work and not on IT.
- Proactive, preventative maintenance of desktops and servers done on-site and remotely
- Managed email protection – spam, virus, and phishing filtering
- 24 x 7 remote monitoring of key network elements
- Procurement services – recommend, buy, finance/lease hardware, software or other technology product
- Off-site desktop and server back up
- Technology Business Planning and Reviews
- Enhancement Services – Round Out Your IT Department With On-Demand Experts
This is designed to meet the needs of your on-going IT management and support needs. We can be your professional IT department and fill the role of IT Manager, desktop support specialist, strategic planning advisor and project implementer. This is done through our team approach where instead of relying on the capabilities of one person, you get an entire team of people to fulfill the various roles and a dedicated relationship manager.
Our FMS Services cover the following key and critical areas of your IT needs:
- Servers Management & Support.
- Network Management (LAN & WAN Support).
- Wireless, VPN, Link and Bandwidth Management.
- Mail and Messaging Management.
- Application software & OS Management.
- Backup Management.
- Database Management.
- Security & Anti-virus Management.
- Help Desk and Call desk Management.
- Desktop and Client Side Support.
- Remote Support & Troubleshooting.
- Performance Reporting.
For small businesses that have IT staff, CraftX IT Services LLP can help you fill gaps in skill set of your existing employees. You can bring on experts in areas where you team is less familiar without having to add full-time staff or the costs of benefits. Utilize CraftX IT Services LLP’s Services to help you with:
- Strategic IT Planning
- Desktop Support
- Staff Augmentation
- Key Technologies
You’ll benefit from our vast experience of supporting small businesses customers, our technical expertise in various technologies, our customer service oriented technical staff and our staff of full time support specialists, systems engineers and solutions architects. We’re here to supplement your IT needs with on-demand experts.
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